Refund policy

Returns & Exchanges

Our Promise

We want you to love what you ordered. If something isn't right in size, fit or feel, we offer easy exchanges.

A note on imperfections
Because our pieces are handmade, you may notice small variations in the weave, in the intensity of the dyes or in the placement of a stitch. If you receive something you believe is genuinely flawed rather than a mark of craftsmanship, please get in touch.  

Return window
Returns are accepted provided that the request is raised to hello@aavaranaa.com within 48 hours of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

For domestic orders, we will facilitate a pick-up free of charge. 

For international orders, the recipient will need to arrange and pay for shipping and customs. We require that you use services that provide tracking information. 

Exchanges
In the case of a size or fit issue, we can provide a different size subject to availability of the garment and/or fabric. If you would like to exchange it for a different product, the new product must be equivalent or higher in value.

Refunds
Once we receive your return, please allow 3–5 business days for checking and processing. You will receive a credit note against the value of the order, which can be used for 6 months from the date of issue on our website. We provide refunds only in the rare case that the order has a mistake from our end.

Final sale items
Products on discounts above 15% are considered final sale and are not eligible for return or exchange.